Current information about the Corona Virus

With regard to a cancellation / postponement, we ask you to contact the booked hotel. After you have spoken to the hotel you have booked, please fill in the following form.

go to form

Do you have questions about the validity period of your voucher?

You can check the validity period of your voucher after entering your voucher code. For questions regarding the extension of validity, please use our contact form. 

We also ask for your understanding that due to the current situation we are experiencing extremely high support demand. Therefore, the processing of some cases may take up to several days.

go to form


Simple booking around the clock
of the entire range of Connex products: Hotel Guest Pass, holiday plus and welcome plus hotel vouchers, travel vouchers and experience vouchers.

We speak your language
We speak English, German, Italian, French, Czech, Slovak, Hungarian and Polish.

Offers to suit every taste
in numerous European countries

Connex Quality First
ongoing quality control on-site and real guest reviews

Available anytime and anywhere
flexible website for desktop PC, tablet and smartphone