Enter your voucher code to check the validity
or to select your experience.

Current information about the Corona Virus

With regard to a cancellation / postponement, we ask you to contact the booked hotel. After you have spoken to the hotel you have booked, please fill in the following form.

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Do you have questions about the validity period of your voucher?

You can check the validity period of your voucher after entering your voucher code. For questions regarding the extension of validity, please use our contact form. 

We also ask for your understanding that due to the current situation we are experiencing extremely high support demand. Therefore, the processing of some cases may take up to several days.

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of the entire range of Connex products: Hotel Guest Pass, holiday plus and welcome plus hotel vouchers, travel vouchers and experience vouchers.

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We speak English, German, Italian, French, Czech, Slovak, Hungarian and Polish.

Offers to suit every taste
in numerous European countries

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