Hilfe & Kontakt

Sie haben noch Fragen?
Alle Antworten finden Sie hier!
The valid period can be found on your travel voucher or online after entering your voucher code.
The valid period can be found on your travel voucher or online after entering your voucher code.
You can redeem your travel voucher with many travel tour operators for getaway packages in one of more than 200 hotels in many countries throughout Europe, an airtour package or cruise, with a duration of one week or more. All offers can be found on the website printed on the travel voucher.
The valid period can be found on your travel voucher or online after entering your voucher code.
No, there are no additional charges, such as booking fees, etc.
Yes, the personal data only need to be submitted in the course of the booking.
A getaway package consists of 2 nights for 2 people in a double room with breakfast including a voucher which can be used for restaurant or hotel services. The voucher amount is listed for each hotel offer and varies from € 60 to € 110.
The valid period can be found on your travel voucher or online after entering your voucher code.
You can find all selected getaway packages exclusively at the website stated on the travel voucher. Different offers are available depending on the season, holiday region, holiday theme and hotel category. Please note that capacity may be limited for popular events such as Easter, Christmas and school breaks.
It is only possible to book a getaway package on the website stated on the travel voucher and cannot be done directly with the hotel. We would be happy to assist you with your online booking questions.
The prices of the getaway packages offered vary by hotel and are listed on the internet for each offer. There are getaway packages available for 2 persons beginning at € 250 to maximum € 370 Your travel voucher will be deducted in full from the listed package price.
Of course you are welcome to bring your children and book their stay online as well. You will find the current prices for the respective hotel offers during your reservation request.
An airtour package is a trip where all services are offered by tour operator at a package price (flight, transfer to destination, hotel with meals): An airtour package includes travel (charter flight), the hotel stay and other possible services such as transfer or meals. A typical package tour is, for example, a one-week hotel stay including meals (e.g. half-board) to Greece with charter flight etc.
All major tour operators may be booked including: TUI, 1,2 Fly, Airtours, Neckermann/Thomas Cook, Alltours, DER-Tour, Meiers Weltreisen, Tai Pan, Jumbo Touristik, FTI, Gebeco, Studiosus, ETI, Christophorus Reise. Online operators (such as www.ab-in-den-urlaub.de, www.weg.de, etc.) and “X-operators” (e.g. last-minute operators such as X-TUI, X-FTI) are excepted.
You may book a cruise with a duration of one week or more with any reputable tour operator such as TUI Cruises, Costa Cruises, AIDA, MSC Cruises etc. River cruises are excepted.

Ihre Frage wurde hier nicht beantwortet?
Wir helfen Ihnen gerne: 0800/123 5666 (Mo-Fr: 8-17 Uhr)